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Cookie Policy

Effective date: 13 November 2026 · Last updated: 13 November 2026

This Cookie Policy explains how the mob.my website (the “Website”), operated by Forest Interactive Sdn. Bhd. (“Forest Interactive”, “we”, “us”), uses cookies and similar technologies. It applies to the Website only.

01What are cookies?

Cookies are small text files that store small pieces of information on your device when a website loads in your browser. They help a website function properly, make it more secure, provide a better user experience, and understand how the website performs so that we can see what works and what needs improvement. Similar technologies include local storage, session storage and similar identifiers.

02How do we use cookies?

Like most online services, the Website uses first-party and third-party cookies. First-party cookies are mostly necessary for the Website to work and do not collect personally identifiable data. Third-party cookies on the Website are used to understand how visitors use it and how it performs. We do not use cookies on the Website to show you advertisements.

03Types of cookies we use

Necessary

Necessary cookies are required for basic features of the Website, such as recording your cookie choices. They do not store personally identifiable data and cannot be switched off.

CookieProviderDurationDescription
cookieyes-consentCookieYes (consent management)1 yearRecords your cookie consent choices so that we can respect them on later visits.

Analytics

Analytics cookies help us understand how visitors interact with the Website, for example the number of visitors, how they arrive and which pages they view. They are set only if you accept analytics cookies.

CookieProviderDurationDescription
_gaGoogle AnalyticsUp to 2 yearsDistinguishes visitors and is used to calculate visitor, session and campaign data for analytics reports.
_ga_<container-id>Google AnalyticsUp to 2 yearsUsed to persist session state for analytics reporting.

We do not currently use functional or advertising cookies on the Website.

04Other tools that do not set cookies

The Website also uses Google Tag Manager (to manage the analytics tags above), Vercel Analytics and Google Search Console. These tools do not themselves set cookies on your device. Our inquiry form is provided by HighLevel (GoHighLevel); it may use technologies that are strictly necessary for the form to work and to submit your inquiry.

05Manage your cookie preferences

When you first visit the Website, a cookie banner lets you accept all cookies, reject optional cookies, or choose by category. Until you choose, only necessary cookies are used, and no optional category is pre-selected. You can change your choices or withdraw your consent at any time using the “Manage cookie preferences” button on the Website. Rejecting optional cookies will not block your access to the Website.

You can also control or delete cookies through your browser settings. Please refer to each browser maker’s official support page:

Blocking or deleting cookies may affect some features of the Website. Clearing browser cookies may not withdraw a consent recorded by our consent platform; please use the “Manage cookie preferences” button instead.

06Personal data and our Privacy Notice

Some cookies and similar identifiers may be personal data under the Personal Data Protection Act 2010 (Malaysia). Where they are, we handle that data as described in our Privacy Notice: mob.my/privacy-policy.

07Changes to this policy

We may update this policy from time to time. The dates at the top of this policy show when it was last changed.

08Contact us

Forest Interactive Sdn. Bhd., C-7-2 Megan Avenue 2, No. 12 Jalan Yap Kwan Seng, 50450 Kuala Lumpur, Malaysia. Email: info@mob.my.