Legal
Website Terms and Conditions
mob.my is a Forest Interactive product. The legal entity operating mob.my is Forest Interactive Sdn. Bhd. (“Forest Interactive”, “we”, “us”). Registered address: C-7-2 Megan Avenue 2, No. 12 Jalan Yap Kwan Seng, 50450 Kuala Lumpur, Malaysia.
These Terms apply to access and use of the mob.my website and its informational content and inquiry form in Malaysia. They do not govern any Voice AI service delivery.
Please read these Terms and Conditions (“Terms”) carefully before using the mob.my website (the “Website”). The Website provides general information about a proposed business product and an inquiry form for business visitors.
01Acceptance and Scope
By accessing or using the Website, you agree to these Terms. If you do not agree, you should stop using the Website immediately.
These Terms apply only to use of the Website. They do not apply to any service, product, or contract that may be offered separately (see Section 8).
02Website Purpose; Inquiries Are Not Orders
The Website contains general information about a proposed business product and an inquiry / lead form. Submitting the form is an expression of interest only. A submission is not an offer, an accepted order, a commitment to provide any service, or a service contract.
No transaction, fee, price, availability, feature, service level (SLA), implementation timeline, or service capability should be implied from the Website unless separately confirmed in writing by us.
We may contact you in response to an inquiry. Please review our Privacy Notice at mob.my/privacy-policy to understand how we handle personal data submitted through the Website.
03Acceptable Use
You agree to use the Website lawfully and not to misuse it. In particular, you must not:
- gain or attempt to gain unauthorised access to the Website, its servers, or any related systems;
- interfere with, disrupt, or place an unreasonable load on the Website;
- introduce malware or other harmful code;
- submit deceptive, fraudulent, or unlawful information through the inquiry form;
- infringe the intellectual property or other rights of any person; or
- attempt to compromise the security of the Website.
Ordinary, lawful use of the Website, including reading its content and submitting a genuine inquiry, is permitted. We may suspend or restrict access to the Website if we reasonably believe these Terms have been breached, and we may seek legal and fair remedies for any breach.
04Intellectual Property and Brand
The content, design, and marks on the Website are owned by or licensed to Forest Interactive or relevant third-party rights holders. Nothing in these Terms transfers any ownership or other intellectual property right to you.
You may view the Website and download or print public material for your personal or internal business use and non-commercial purposes, provided you do not modify the material and you retain all copyright and other notices.
Any republication, commercial reuse, mirroring or framing of the Website, or use of the Forest Interactive name, logo, or brand features requires our prior written permission, unless the law permits otherwise. For permission requests, contact info@mob.my.
Names and marks of third parties appearing on the Website belong to their respective owners and are referred to for identification only.
05Third-Party Links
Links to third-party websites are provided for convenience only. A link does not imply endorsement of, or association with, the linked website or its operator.
Third-party websites are controlled by their own operators and are subject to their own terms and privacy notices. We do not control them and are not responsible for their content, and you should review those terms and notices before using those websites.
06Content Accuracy and Changes
We take reasonable care in preparing the Website content. However, general information on the Website may be incomplete, may change, or may become outdated.
Website content is not a binding offer and is not professional advice. Product details and Website content may be updated at any time without notice.
07Availability and Security
The Website may be unavailable, or may be changed, for maintenance, updates, or reasons beyond our reasonable control.
We will take reasonable care to maintain the security of the Website. However, we do not guarantee uninterrupted access to the Website or absolute security of information transmitted over the internet.
Nothing on the Website implies that an operational service is available for use.
08Future Service Contracts
If a Voice AI service is offered in future, the actual service and any processing of customer data will be governed by a separately negotiated and signed enterprise master services agreement (MSA) or order form, together with the applicable data processing agreement (DPA), service level agreement (SLA), security and subprocessor schedule, and AI and call-recording terms.
These Terms are not a substitute for those documents. These Terms do not state that any calls are recorded or transcribed.
09Disclaimer and Limitation of Liability
The Website and its contents are provided for your convenience only. Although we try to provide accurate information, we assume no obligation or responsibility for its accuracy. TO THE EXTENT PERMITTED BY MALAYSIAN LAW, ALL INFORMATION ON THE WEBSITE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES, GUARANTEES OR REPRESENTATIONS OF ANY KIND.
To the extent permitted by Malaysian law, neither Forest Interactive nor its affiliates, subsidiaries, directors, agents, employees or other representatives will be liable for any direct, indirect, special, incidental, consequential, punitive or exemplary damages, including loss of profits, revenue, data or business, arising from or in connection with the Website, your use of or inability to use it, or your reliance on its contents, even if we have been advised of the possibility of such damages.
Nothing in these Terms excludes or limits any right, remedy, representation, warranty, liability, or obligation that cannot lawfully be excluded or limited under Malaysian law.
10Governing Law and Forum
These Terms are governed by, and construed in accordance with, the laws of Malaysia, without giving effect to principles of conflict of laws. The courts of Malaysia have exclusive jurisdiction over any dispute arising from these Terms or your use of the Website, subject to any mandatory protections that apply to you under Malaysian law.
11Updates, Severability, and Contact
We may update these Terms at any time. Revised Terms will be posted on this page with an updated “Last updated” date. By continuing to use the Website after revised Terms are posted, you accept the revised Terms. If you do not accept them, you should stop using the Website.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions continue in effect to the extent permitted by law.
Contact: info@mob.my.